At Alex Jewellery, safeguarding your information is of paramount importance. We want to make it clear that any and all information collected on this site is solely owned by us, and we are committed to protecting your privacy. We want you to trust that your information is in good hands. Rest assured that we will never sell, share, or rent your information to third parties in any way that deviates from what is disclosed in this statement. We collect information from users at various points on our website to enhance your overall experience.


When you decide to place an order with us, we request certain information from you through our order form. On this form, you will be prompted to provide contact information, including your name, phone number, email address, and shipping address. Additionally, we will request financial information, such as your credit card number and its expiration date. Please be aware that this information is used for the following purposes:

  1. Billing Purposes: This data is primarily employed for billing to ensure that your order is accurately and promptly processed.

  2. Fulfillment of Orders: Your information is essential to successfully ship the product to your desired location, ensuring that you receive your order in a timely manner.

  3. Credit Card Verification: For security purposes, we verify the authenticity of your credit card to protect both you and us from potential fraud.

  4. Order Status Communication: In case there are any issues or delays with processing your order, we will use your contact information to keep you informed and updated about your order status.

  5. Generating Anonymous Demographics: On a broader scale, we may use aggregated, anonymous data to understand and analyse the demographics of our customer base. This information helps us make informed decisions and improve our services to better serve your needs.

We take your privacy seriously and want to emphasize that your information is used solely for the purposes outlined above. We have stringent security measures in place to protect your data from unauthorized access or misuse. If you have any concerns or questions regarding the collection and use of your information, please don't hesitate to reach out to our customer support team. Your trust in us is our top priority, and we're here to ensure your experience with us is secure and satisfactory.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

Alex Jewellery Private Limited

74/A, Charkop Rd, Kandivali, Charkop, Charkop Industrial Estate, Kandivali West, Mumbai, Maharashtra 400067